Last updated: May 13 2025

1. Who we are

ShineTimeNRV (“we,” “our,” “us”) provides mobile automotive detailing services throughout the New River Valley, Virginia. This Privacy Policy explains how we collect, use, and protect personal information obtained through shinetimenrv.com (the “Site”).

2. Information we collect

When collected Contact details Name, phone number, email address, street address (optional)When you submit the Free Quote form Vehicle & service details Vehicle make/model, requested services, preferred appointment date Same as above Technical data IP address, browser type, device identifiers, and cookies Automatically when you visit or interact with the Site

We do not intentionally collect sensitive personal information (e.g., health, financial, or government-issued IDs).

3. How we use your information

We process the information you provide solely to:

1. Respond to quote requests and schedule detailing services.
2. Send service-related updates or follow-up messages.
3. Improve the Site’s functionality and user experience (aggregate, non-identifiable analytics).

No selling, trading, or sharing
We do not sell, rent, trade, or otherwise disclose your personal information to third parties for marketing or any unrelated purpose. We may share data only when necessary to:

• Service providers who host the Site or supply email/SMS platforms—strictly under confidentiality obligations.
• Legal compliance if required by law, court order, or to protect our rights.

4. Cookies & similar technologies

The Site uses standard cookies and analytics tools to remember preferences and measure traffic. You can disable cookies in your browser, though some features may not work as intended.

5. Security

We implement reasonable administrative, technical, and physical safeguards (TLS encryption, limited-access databases, secure hosting) to protect your data. However, no online transmission or storage is 100 % secure, and we cannot guarantee absolute security.

6. Your choices & rights

Depending on your location, you may have the right to:

• Access, correct, or delete personal data we hold.
• Object to or restrict certain processing.
• Withdraw consent at any time (e.g., unsubscribe from emails).

To exercise any of these rights, email us at info@shinetimenrv.com  or use the contact information below. We will respond within 30 days.

7. Third-party links

The Site may link to external pages (e.g., social media). We are not responsible for the privacy practices of those sites; review their policies separately.

8. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with a revised “Last updated” date. Continued use of the Site after changes means you accept the updated policy.

9. Contact us

For privacy questions, data requests, or complaints, reach us at:

• Email: info@shinetimenrv.com
• Phone: 540-491-4088

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